There was also the problem of a previous attempt at the project: we were initially called in as ‘problem solvers’ to help fix a three-month late, bug-filled attempt at development. It was quickly apparent that the best solution was for us to take over the project completely and our developers got to grips with an over-complicated piece of software and took steps to bring it under control.
Engineers update their progress directly so information is available to their clients instantly – wherever they were in the country or the world. This feature saved a great deal of time for site-staff and also reduced admin costs. Because we developed a mobile-friendly system it meant engineers could make the updates immediately on completing the job – and by choosing a secure web-based system instead of a native mobile app we ensured support across all mobile devices, reducing development costs, training time and ongoing support and maintenance.
In keeping with our commitment to an Agile methodologies framework we kept the client regularly updated and invited constant feedback and testing. Any changes were made quickly and easily instead of requiring major redevelopment towards the end of the project.
What originally began as an internal management tool turned into a key sales tool. The distinctive, easy-to-understand user interface created by five one two was a key part of this.