Who
amBX is part of the global electronics giant, Philips. The amBX system offers a totally immersive entertainment experience for games, films and music. The software solution combines with hardware to produce surround lighting, sound, vibration, air movement and other effects working in harmony together. The result is an incredible immersive experience.
Objectives
To address the issues with the existing maintenance and enhancement of their core consumer platform.
To find a company who can provide a highly reactive service given the fluid nature of the product development.
To source a business that can ensure there are no issues or downtime with the website in order to maintain the brand and it’s position in the market.
To seek a company capable of providing a high availability scalable hosting platform to deal with the global nature of amBX and the high technology focussed audience.
Solution
Close consultation with the existing service provider was critical.
Equally as important was the valuable input of amBX marketing and technical specialists as well as the Philips corporate DNS management centre.
Format migration plan was developed identifying the migration steps and milestones together with a testing schedule with KPIs.
amBX were given the use of a dedicated server together with a SLA with unlimited traffic restrictions, scalable hardware (including DR capability as required) and fast 100MBit internet backbone connection.
Our systems administrators prepared the Linux based platform with all applications, databases, configurations, logging and backup facilities as per the source system.
After the successful migration of al application code, configuration and database content, both systems were operated in a parallel environment to ensure a seamless switchover.
Following testing sign off and liaison with the Philips Corporate technical department, the cut-over from the existing provider to the new hosted environment was effortlessly achieved.
Results
www.ambx.com runs 24 x 7 within a managed support infrastructure at five one two and it is us who focus on ensuring optimal uptime and performance.
amBX now have the time to focus on promoting their cutting edge entertainment technology.
We provide on-going day-to-day technical support and guidance and regularly provide proactive advice on the possible inclusion and impact of future technology requirements.
